Frequently Ask Question
Clinician FAQ
How does PBH support clinicians?
Psychological Behavioral Health Inc (PBH) supports licensed clinicians with accounting and claim services. Each clinician operates as an independent practitioner. PBH creates a place that provides you with billing services and access to client service requests to support your independent practice. Our dedicated billing and scheduling and credentialing services aim to answer questions promptly.
Is there a fee to join the PBH network?
No fee.
Is there a fee to create a PBH clinician profile?
No fee to create a PBH clinician profile.
Is there a monthly membership fee to be part of the PBH network of providers?
No fee.
Do clinicians need to signup for PBH billing services to create a PBH clinician profile?
No. Any clinician in the United States may create profile without signup for services.
What if I have my own business website?
You may link your business website to your PBH clinician practice profile.
Do potential clients contact me directly?
Yes, community members and agencies can email or call you directly by accessing your PBH clinician profile. Your email address remains hidden on the profile. However, when you respond to inquiries, your email will be visible unless you choose to use an alias. You also have the option to post a business phone number. Please consider carefully which phone number you want to display, as it will be publicly visible on your profile.
Can I edit and update my profile on my own?
Yes. You are an independent business and can update your profile at any time.
Which insurance claims does PBH manage as part of the billing service?
Aetna
Anthem Blue Cross of California
Blue Shield of California
Cigna/Evernorth
Optum/United Healthcare
Healthnet (MHN)
Magellan
Medicare (In progress)
Medi-cal (Gold Coast/Carelon)
Medi-cal (CalViva)
Carelon (Commercial)
LA Care
Kaiser (Southern)
Kaiser (Northern)
Oscar Health
Oxford
What are the rates paid by PBH?
PBH collects and distributes the payment to you minus a service charge. The payment varies by insurance carrier. The fee schedule is discussed during the onboarding process.
How do I learn more about PBH billing services?
Fill out the sign-up form to schedule a consultation meeting, where we will address your questions. PBH has a few additional distinctive service features that will continue to enhance our competitive billing model.
Complete the form to set up a consultation time. Click here.
Client FAQ
How does PBH individual and families who seek mental health services?
Psychological Behavioral Health Inc (PBH) supports licensed clinicians who operate as independent practitioners. PBH creates a place to connect clients and clinicians. Our dedicated team aim to answer questions promptly.
Are clinicians verified?
PBH Star Verified means that the clinician license was verified as listed on the state board website. Please contact PBH if you have any questions about whether a clinician is licensed or not. We can provide you with the Board verification link that offers license information about the clinician.
Can I contact clinicians directly?
Yes. All the clinicians are independent contractors and manage their own practice. All clinicians have their own license and malpractice insurance. Most clinician have their own business website. PBH clinician profiles offer a way to connect you with clinicians.
What is the cost to start services with a clinician?
There is no fee to search for clinicians. Each clinician has posted service fee information on their profile. Most clinicians accept insurance. You can use the filters to search clinicians by insurance.
Are all clinicians affiliated with PBH?
No. Some clinician rely on PBH for billing services while other clinicians manage their own practice billing.
What if I have questions about a clinician?
If you have any questions about a clinician, please submit your question online: Submit Question.