Frequently Ask Question
Clinician FAQ
How does PBH support clinicians?
Psychological Behavioral Health Inc (PBH) supports licensed clinicians with accounting and claim services. Each clinician operates as an independent practitioner. PBH creates a place that provides you with billing services and access to client service requests to support your independent practice. Our dedicated billing and scheduling and credentialing services aim to answer questions promptly.
Are all clinicians allowed to create a profile?
Yes. Any clinician in the United States can list their profile.
What is the cost to join or create a profile?
No fee to create a free profile. No fee to start PBH services.
Is there a monthly membership fee?
PBH does not charge clinicians a membership fee.
What if I have my own business website?
You can link your business website to your profile. Clinicians are encouraged to create a personal website and connect it to PBH.
Do potential clients contact me directly?
Yes. Potential clients will email you directly by accessing your clinician profile.
Can I edit and update my profile on my own?
Yes. You are an independent business and can update your profile at any time.
Which insurance claims does PBH manage?
Aetna
Anthem Blue Cross of California
Blue Shield of California
Cigna/Evernorth
Optum/United Healthcare
Healthnet/MHN
Magellan
Medicare (In progress)
Carelon Commerical
Carelon Medi-Cal
LA Care
Kaiser (Southern)
Kaiser (Northern)
CalViva
What are the rates paid by PBH?
PBH collects and distributes the payment to you minus a service charge. The payment varies by insurance carrier. The fee schedule is discussed during the onboarding process.
Client FAQ
How does PBH support individual and families who seek mental health services?
Psychological Behavioral Health Inc (PBH) creates a welcoming space for clients and clinicians to connect. Our dedicated team aims to answer questions promptly. PBH has a network of licensed clinicians who operate as independent practitioners, offering services to individuals and families.
How do find a clinician?
To find a clinician, begin by using the filters on the homepage. You can search by Specialty/Expertise, Service Type, Insurance, or State. Choose to view the results in either List View or Grid View. Click on a clinician’s name to access their profile, which will provide additional information about their practice.
Can I contact clinicians directly?
Yes. All clinicians are independent contractors who manage their own practices. Each clinician has their own license and malpractice insurance. Most clinicians also have their own business websites. PBH clinician profiles provide a way to connect you with these clinicians.
Are clinicians verified?
PBH Star Verified means that the clinician’s license has been confirmed as valid according to the state board’s website. If you have any questions regarding a clinician’s licensure, please contact PBH. We can provide you with the state board verification link to access information about a clinician’s license.
What is the cost to start services with a clinician?
There is no fee to search for clinicians. Each clinician has posted service fee information on their profile. Most clinicians accept insurance. You can use the filters to search clinicians by service type, insurance, condition, or state.
Are all clinicians signed up for PBH billing services?
No. Some clinician rely on PBH for billing services while other clinicians manage their own practice billing.
What if I have concerns or questions about a clinician?
If you have any questions or concerns about a clinician, please submit your question online: Submit Question.